Marketing is a must… and not just because you think so. In
this competitive age where every business is pushing through to get their
message across, choosing a powerful and effective customer acquisition channel
can be intimidating. Trying to figure out how to develop the strategy is enough
to keep anyone up at night.
If you were to choose between digital marketing and digital
advertising, which one would you go for?
Marketing and Advertising.
Are they the same?
Sure, both advertising and marketing are interrelated in
several ways. In fact, a lot of marketers use them interchangeably.
Read: The definitive guide to optimising your sales funnel
Ironically, those who have studied digital marketing,
digital advertising, or both use the two terms interchangeably and they do it
confidently.
Some of the bugging questions we need to get out of the way
are:
Are these two different terms?
Is digital marketing different from digital advertising? If
so, to what extent?
Do I need a digital advertising plan or a digital marketing
plan for my business?
Should I contact a digital marketing agency or a digital
advertising agency for business growth?
These are some of the questions that will be discussed in
detail in this article. Once you finish reading this article, you’ll hopefully
be in a position to conceptualise and use digital marketing and digital
advertising to grow your business.
Let’s start by looking at the definitions of both digital
marketing and digital advertising.
Digital advertising
Wikipedia defines digital advertising as a form of marketing
and advertising in which the messages are delivered to the target audience
through the internet.
Digital advertising is also referred to as online
advertising, web advertising, internet marketing, and more.
Chron defines digital advertising as a marketing media that
is digitally displayed.
A much simpler definition comes from the balance, “if you
see an ad on the internet, it is known as digital advertising. Pretty simple,
right?”
Here’s how Marc Slutsky, the author of Smart Marketing
defines it:
“The advertising campaign is the media that you use during a
certain time frame to promote a product, service, or an event.”
So digital advertising is simply an ad on the internet.
Here’s an example of a digital ad promoting a Golf product.
You see this banner ad pretty much all over the internet because Google display
is the advertising channel used. It’s purely a form of digital advertising.
http://fabrikbrands.com/wp-content/uploads/digital-advertising-google-ads-fabrik-brands.jpg
The ads that you see in search results are also a type of
digital advertising.
http://fabrikbrands.com/wp-content/uploads/digital-advertising-google-search-ads-fabrik-brands.jpg
So, when you run ads online to promote your products,
services, business, or create brand awareness, you’re engaging in online
advertising.
There are three main types of digital advertising, such as:
Pay Per Click search ads – also known as PPC (AdWords search
ads, Bing ads, and Search7 ads)
Display ads (banner, static, video, mobile, pop-up, etc.)
Social ads (Facebook, Twitter, YouTube, Instagram, etc.)
When you see a suggested post on Facebook, then you’re
looking at a social ad which is a form of digital ad too.
http://fabrikbrands.com/wp-content/uploads/facebook-advert-digital-advertising-fabrik-brands.jpg
What is Digital Marketing?
According to Wikipedia, digital marketing is an umbrella
term for marketing using digital technologies.
Business Dictionary defines it as a promotion of
products/services via any form of electronic media.
Dave Chaffey defined digital marketing in his book Digital
Marketing: Strategy, Implementation, and Practice, as achieving marketing
objectives by applying digital technologies and media.
http://fabrikbrands.com/wp-content/uploads/dave-chaffey-defined-digital-marketing-fabrik-brands.jpg
According to HubSpot, digital marketing is any form of
marketing that is done online.
In a nutshell, digital marketing is the marketing that’s
done on the internet or through digital technologies. In order to fully
understand digital marketing, it’s critical to understand what marketing is.
Marketing is defined by American Marketing Association as:
“The activity, set of institutions, and processes for
creating, communicating, delivering, and exchanging offerings that have value
for customers, clients, partners, and society at large.”
Ever heard of 4Ps of marketing? Truth is, that’s actually
what marketing is all about. It’s the process of putting the product in the
right place at the right price at the right time.
http://fabrikbrands.com/wp-content/uploads/target-marketing-in-digital-marketing-fabrik-brands-1.jpg
When all of this is done using the internet, it transforms
into digital marketing.
According to Chaffey, digital marketing includes managing
different forms of online company presence such as the website, social media
accounts, mobile app, etc.
HubSpot states that there are several assets and tactics
that are part of digital marketing starting from company’s website to branding
including digital advertising, email marketing, blog posts, infographics,
logos, tools, white-papers, and everything else that is helpful in online
promotion.
There are six different types of digital marketing:
1. SEO
2. SMM
3. Content marketing
4. Email marketing
5. Online advertising
6. Online PR
The following infographic puts everything about digital
marketing into perspective.
http://fabrikbrands.com/wp-content/uploads/2-race-digital-marketing-chart-fabrik-brands.jpg
This makes one thing clear, digital marketing is a broader
term while digital advertising is just a part of digital marketing.
Is digital advertising necessary for your business?
No. It isn’t.
Your online business can survive without digital
advertising.
Why? Because it’s just one way to promote your products on
the internet. You can use any other medium to attract leads and customers and
as long as you’re seeing results, it’s absolutely fine.
Your business needs digital advertising to generate traffic
which is the third stage of the digital marketing process as defined by
emarkable. You can choose to generate traffic from any other tactic via a
search engine (e.g., Google), social media, email marketing, press release,
content marketing, etc.
Digital advertising is just one part of your marketing mix.
You need it the at promotion stage to inform target audience about your
products and services.
http://fabrikbrands.com/wp-content/uploads/3-marketing-mix-chart-fabrik-brands.jpg
Although digital marketing is one option, you don’t
necessarily have to use this form of advertising at the promotion stage to
reach your target audience. ADP, for instance, used content marketing to
connect and engage with their target audience.
They used white papers and assessment tools. The campaign
generated well over $1 million in sales within 3 months.
The company didn’t use any other form of marketing. They
didn’t use any ads to drive traffic and to generate sales.
So you can see that you can run a business successfully
without digital advertising.
Twist Image is a website that was founded in 2000. The
founder never ran a single ad. They never used digital advertising and they’re
still doing very well today.
Is digital marketing necessary for your business?
Absolutely.
You can’t be in business without digital marketing. Better
yet, if you want to cut through the noise and finally drive loyal customers to
your brand, you need to market digitally.
It defines the strategy on how you’ll market your business,
how you’ll define the target audience, how you’ll attract, convert, and retain
customers for your business. There is a whole lot of different things that are
in the mind of a digital marketer.
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Digital marketing is a strategy that helps you run your
business without assumptions. It has multiple stages, here are some to name a
few (as defined by HubSpot):
Defining the target audience and developing buyer personas.
Identifying goals and objective for digital marketing.
Evaluating digital marketing channels such as SEO, content
marketing, PPC, etc.
Audit existing channels and acquire new channels.
Analysis and monitoring.
In a broader sense, it is a complete process that runs your
business on the internet.
http://fabrikbrands.com/wp-content/uploads/optimise-report-execute-strategy-research-analytics-fabrik-brands.jpg
Clearly, a business will struggle to thrive without digital
marketing.
The differences between digital advertising and digital
marketing
In the section below, I’ll list all the noticeable
differences between digital advertising and digital marketing so that you know
when you’ve to use advertising and when marketing makes more sense.
Digital advertising is a subset of digital marketing
The definitions and types of digital advertising/marketing
make one thing clear: digital advertising is a subset of digital marketing.
It’s just one aspect of it.
When you want to market in a digital channel you need to
begin with the business idea. When you share the business idea with an expert,
you’re involved in marketing – not advertising.
The product idea, product creation, packaging, pricing,
finding the target audience, defining marketing segments, are all the essential
parts of your business marketing strategy.
http://fabrikbrands.com/wp-content/uploads/4-in-any-market-there-will-be-several-segments-fabrik-brands.jpg
Digital advertising comes into play when you use the
internet to advertise your products or services or business or brands — that’s
when you use one of the three types of digital advertising discussed above to
promote your products or to generate traffic.
Digital advertising is one part of the digital marketing
amongst several others. The purpose of all the marketing techniques is to
generate traffic so you can choose any tactic that will grow your business. It
could be SEO or PPC or both.
Digital marketing is a process while digital advertising is
an activity
Digital marketing is a process that begins from the moment
you choose the name of your business or even before that.
http://fabrikbrands.com/wp-content/uploads/our-eight-step-digital-marketing-process-fabrik-brands.jpg
The process is continuous and never-ending. It starts from
the market research phase and moves all the down to control and refining stage
and the data from refining stage is then used again for research and to create
a new marketing strategy.
In a nutshell, everything that you do online or share online
is part of your business’ digital marketing process and strategy.
The McDonald’s iced fruit smoothie app is a perfect example
of the digital marketing process. McDonald’s partnered with Innocent to promote
its smoothies and ice cream.
Instead of creating a new app, McDonald’s partnered with
apps that consumers had already downloaded. By playing a simple game, consumers
win a free smoothie.
https://lh5.googleusercontent.com/r2TvlkGo18uFBlC-Qx2PWeOhPF6tSGtWh2ErZfpGbvDLwi5BP7Jt2gul9hjNq93tSh3SA73xGlOhQvrHceM003fAgnSI8GrDfkBKabdOCbKQD6HEXu37kXwkIF8oIVNsZI8GSq-M
This partnership was McDonald’s digital marketing process to
increase the sales of smoothie and ice creams. It wasn’t a digital advertising
campaign because they never ran a single ad. The process began by:
Identifying the objectives
Creating buyer personas
Finding partner opportunities
Evaluating opportunities
Pushing the message
Tracking and refining the offers
This is how digital marketing process works.
Digital advertising, on the other hand, is an activity in
the entire digital marketing process. In the image above, digital advertising
fits in Step 6: Promote — where the purpose is to promote the published content,
product, or anything else via ads to get exposure and traffic.
A digital advertiser needs input from the digital marketer
in the form of what to promote, when to promote, what the advertising budget
is, etc. The marketer will then create ads to send traffic to a landing page.
It’s just a tiny activity in the entire digital marketing process.
Digital advertising is tactical while digital marketing is
strategic in nature
Let’s start by understanding the difference between tactical
and strategic operations.
http://fabrikbrands.com/wp-content/uploads/strategy-tactics-fabrik-brands.jpg
The strategy is the plan that might be complex and often
involves decision-making, patterns, and several activities while the tactic is
the means used to obtain the desired goal.
Digital advertising is tactical in nature. It defines how
you’ll promote the product or an offer to the target audience. It has a short
time frame and can be easily replicated.
For instance, you might need to run a social ad on Facebook
to promote your new product in order to increase sales during Christmas. Once
you achieve the desired goal, you can stop the campaign and shift to another
advertising campaign or channel.
On the other hand, digital marketing is strategic in nature.
In fact, it’s deeply rooted in your business’ strategy. It involves:
Planning
Defining objectives
Setting annual goals
Setting marketing budget
Defining marketing metrics
Developing means to achieve the objectives
This strategy marketing plan has the potential longerity and
is not easily replicated.
Let me share the case study of B2B Inbound Marketer, which
grew its website from 0 to 4,000 monthly visitors in 4 years. Sounds too much,
right? Well, the founder John Beveridge developed a digital marketing strategy
from day one he knew the plan and what his projections were.
http://fabrikbrands.com/wp-content/uploads/analytics-digital-marketing-fabrik-brands.jpg
This is what digital marketing does.
As compared to an advertising campaign that can show results
instantly. Angela Ponsford ran a Facebook ad campaign to generate leads. She
spent $507 which resulted in $1980 of revenue and collected 400 leads.
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The campaign was successful and there wasn’t any long-term
planning behind it. She created the ad and that’s all.
Remember an advertising campaign doesn’t impact business if
it fails but a digital marketing campaign severely hurts the business if it
fails.
Digital advertising creates brand awareness while digital
marketing develops the brand
The purpose of digital advertising is to promote the brand
or generate sales. An advertisement is defined as a promotional message to sell
a product. In the case of digital advertising, it is more related to traffic
generation.
In all the cases, advertising is either used to promote a
brand, a product or a service, or an idea.
http://fabrikbrands.com/wp-content/uploads/advertising-meaning-fabrik-brands.jpg
For instance, LEGO used three documentaries to build brand
awareness among mothers. They targeted mothers through Facebook ads and lifted
brand awareness by 7-point.
On the other hand, marketing is used to develop a brand
image and how your target audience perceives your brand when they see a logo or
hear about your brand. The image is developed by digital marketing.
Again, it’s deep rooted in the strategy and can’t be
achieved in a few months, it takes years. You have to develop a strategy to
show your brand and its message to your target audience over and over again.
This way, you’ll create an unforgetable brand.
http://fabrikbrands.com/wp-content/uploads/awareness-social-media-videos-seo-fabrik-brands.jpg
Digital marketing is strategic in nature, therefore, a
carefully-crafted strategy will help build a brand as compared to digital
advertising that will only give a slight push to sales or brand awareness.
Digital advertising is sales-focused while digital marketing
is focused on audience psychology
When you run a search PPC campaign or a banner ad campaign,
the purpose is to send traffic to your landing page and collect leads, right?
Digital marketing on the otherhand is not always intended to
drive sales. Though the ultimate objective is to increase sales and maximise
revenue, especially with personalised message, but the path that is used to
achieve this objective is fairly different.
http://fabrikbrands.com/wp-content/uploads/digital-advertising-is-sales-foreced-focused-on-audience-fabrik-brands.jpg
For instance, you have to conduct market research to
understand your target audience and to figure out the demand for your product.
Similarly, when you write and publish a blog post, the purpose is to build a
relationship with your readers.
This is what makes digital marketing audience
psychology-focused.
The first step of the digital marketing process is to
understand your target audience and create buyer personas. This cannot be
achieved by understanding audience psychology.
Again, digital marketing takes into account the entire
target audience by developing buyer personas — while digital advertising only
focuses a specific segment of the target market that can be reached via any
form of ad.
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The similarities between digital advertising and digital
marketing
Despite all the differences discussed above, there are quite
a few similarities between the two.
The ultimate goal is to increase revenue
The objective of digital advertising is to boost sales in
short-term while the objective of digital marketing is to boost sales in
long-term. The approach used is different but the ultimate goal is to increase
revenue.
Businesses exist to earn revenue.
The approach to increasing revenue by generating sales is
different. In the case of digital advertising, ads are used to drive instant
sales. This results in instant sales and revenue as it happened with Jordan
Schaffel who ran a PPC campaign for one hour. He spent $243 and earned $70K in
sales.
It was instant sales and the ROI was amazing. Jordan says:
“No other media purchase could ever provide this type of
ROI, not print, not mail, not TV…nothing!”
Sure, no media beats digital advertising.
Not even digital marketing.
Digital marketing is time-consuming and you need to set
clear goals to achieve great results. It doesn’t focus on short-term sales
rather the idea is to focus on business growth by focusing on building customer
relationships.
Cisco created a social media listening centre that helps
them reap $1.5 million in pure benefits every year. They have reduced agency
costs and the process has been working awesome for them.
http://fabrikbrands.com/wp-content/uploads/mentions-daily-of-cisco-case-study-fabrik-brands.jpg
Digital marketing ROI is consistent and huge as compared to
that of digital advertising. Though, it may take some time before you start to
see results.
Digital advertising and digital marketing are linked
Digital advertising can’t be done in isolation. The data for
running an advertising campaign is provided by the digital marketing strategy
such as buyer personas, campaign objective, landing page, lead magnet, core
product, conversion funnel, etc.
Since digital advertising is part of the overall marketing,
therefore, it has to be linked to the strategy in some way.
Digital marketing can exist without digital advertising. For
instance, you can stick to content marketing and SEO for reaching your target
audience. In this case, you’ll not have a digital advertising campaign but the
marketing campaign will continue to work.
Can you use the terms interchangeably
The simple answer is no.
Despite the similarities between the two terms, these are
different terms. You shouldn’t use these two terms interchangeably.
Digital advertising and digital marketing aren’t synonyms.
When these terms are used interchangeably, it gets hard to
understand what you mean.
For instance, you need a digital marketing agency to help
your business with growth and sales. If you don’t have a digital marketing
strategy or plan in place, ask your agency to create one for you.
If you search for a digital advertising agency, they won’t
help you in creating a digital marketing strategy because their job is to run
and manage ads, not aid your strategy.
Imagine, you use Google to find a digital marketing agency
and end up dealing with an advertising agency. You’ll waste your time.
This is what happens every day on the internet. All types of
businesses contact digital marketing agencies to manage their Facebook ad
campaigns and contact advertising agencies to create a customised digital
marketing strategy for their business.
Every day, businesses waste a few good hours sending
inquiries to wrong agencies.
This is not just related to finding an agency but using
these terms interchangeably creates unneeded confusion.
Can you use digital advertising instead of digital marketing
and vice versa?
Absolutely not.
Never.
It would be the biggest mistake you’ll ever make and you
won’t get any other chances because doing so will result in total waste of time
and money.
Imagine running a PPC campaign instead of creating a digital
marketing plan first or without having a landing page. This will hurt your
brand and result in huge losses.
You can use digital advertising in place of any other
traffic generation technique such as SEO, SMM, content marketing, etc., but it
should never replace digital marketing.
When to use digital advertising
Digital advertising is your business’ best friend for
several reasons. But the fact of the matter is, your target audience hates ads.
They use ad blockers to block ads. As you can see, an ad won’t be of much use
if your target audience doesn’t see it. The most common reasons for using ad
blockers are:
Ads are annoying.
Ads interrupt browsing.
Ads are perceived as a security threat.
Removing ads improve page load time.
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Whenever you’re running an ad campaign, keep these end-user
concerns in mind and create ads in a way that they’re perceived as healthy and
friendly by your target audience (more on this coming soon).
Here’s a list of reasons when you should use digital
advertising.
1. Drive sales and boost ROI
When you need to boost ROI and increase sales, there doesn’t
seem to be anything better than a digital advertising campaign.
According to Nielsen, businesses that engage in digital
advertising receive $3 for every $1 spent. Nielsen has been working with over
300 brands for the last 7 years and have completed well over 800 studies.
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Of course, it makes sense too. If your ads are optimised,
they’re sure to increase sales and will give a decent return on every dollar
spent.
2. Digital creative lift brands
Are you interested in improving your brand’s awareness? Of
course you are, who isn’t?.
In that case, digital advertising might help.
Digital advertising can help businesses improve brand
awareness. Running a quick display PPC campaign will put your brand in front of
several eyeballs.
The quality of your ad helps to create brand awareness and
increase customer engagement. In a study by comScore, it was found that
high-quality creative ads drive more than half of the sales. The number of
sales generated in the study was 4x higher than the overall impact of the
entire media plan.
While you’re busy running ad campaigns, don’t ignore the ad
quality to boost sales.
In another study by IAB, the interactive mobile rising star
ads received 3x greater interaction, 74% increase in brand recall, and improved
brand image by 83%.
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With so much that you’ve got to offer, you cannot ignore
digital advertising and interactive ads at this point. Never.
3. Reach your target audience
Use digital advertising when you’re interested in reaching
your entire audience.
The time spent on digital media like mobile and the internet
has surpassed the time spent on TV, radio, and other media. Therefore, to reach
a wider audience and to reach your full audience, you should run ads on the
media which is mostly used by your target audience.
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The average time spent on the internet daily is expected to
increase and this is why digital advertising should be a MUST in your digital
marketing strategy.
4. Increases the ROI of other media
When you’re promoting your business through multiple types
of media, using digital advertising will help in multiple ways.
This form of advertising doesn’t just boost sales and ROI
for your online store, but it increases the ROI and effectiveness of non-digital
channels by as much as 70%.
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All you’ve got to do is add digital advertising to your
media mix – it’s not rocket science.
If you’re promoting your products across multiple
non-digital channels such as TV, radio, print, outdoor, etc. adding a digital
advertising campaign will increase the ROI of all the non-digital campaigns.
This is one of many reasons why you should use digital
advertising.
5. Drive instant traffic
Digital ads are best when you need instant traffic to your
website or landing page.
Other online promotion techniques such as SEO and content
marketing don’t generate instant traffic. For instance, SEO takes anywhere from
10 to 22 weeks to show results.
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However, digital advertising is instant. You start getting
traffic as soon as your ad goes live. How cool?
When to use digital marketing
There is no point in running an online (or even an offline)
business without a digital marketing strategy. If you don’t know when to use
it, here are a few sure cases when nothing works better than digital marketing.
i) When you have no clue: not sure what to do and how to
increase sales?
Not sure where your business is heading?
Research shows that 50% of business don’t have a digital
marketing strategy while a futher 18% don’t have it integrated into the
marketing strategy.
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When you need something to work and need clear direction, a
digital marketing strategy comes into play. It clearly defines objectives and
how to achieve them.
ii) Reduce marketing cost: When you’re sick of investing
heavily on TV, trade shows, telemarketing, and other traditional marketing
media and things don’t seem to work, you should move to digital marketing.
It’s cost-effective. More than 40% of businesses reported
that they were able to save a significant amount by either switching to digital
marketing or integrating digital marketing into their traditional marketing
strategy.
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Digital marketing is less expensive than all the other media
channels out there. It is, therefore, the best bet not only when looking for
affordable marketing channels but for startups too.
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iii) Reach more people: When you plan to reach every single
individual in your target audience while communicating in a language that they
will understand, you need digital marketing. It helps you find and contact
people that otherwise would seem impossible to reach.
An average user now spends 3x more time on social media; do
product research online; and is more likely to buy if one of his friends have
liked that product on Facebook.
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Your business needs a digital marketing strategy to reach
your target audience online. It”s mandatory. Your target audience is already
using the internet, so it’s time to start using digital marketing and targeting
them.
iv) Improve business performance: if you intend to improve
performance, you need to define a digital marketing strategy which can also
help reduce cost, reduce resource wastes, improve team productivity, and build
a strong customer relationship.
A rigorous digital marketing strategy improves business
performance since it integrates into marketing and business strategy. Above
all, it improves customer experience.
A study by Forrester says that a well-thought, clearly
defined, and well-integrated digital marketing strategy lets business take “a
user-centred approach to understanding the needs and behaviours of their
omnichannel customers and filling in the experience gaps in a disciplined
manner.”
Digital Marketing & Advertising Agency In Karachi
Pakistan
Digital Marketing & Advertising Agency In Karachi Pakistan
1 comments:
Click here for commentsI wanted to thank you for this great read. Thanks for posting this informative article.
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